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Puffing Billy Reviews

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About Puffing Billy

Puffing Billy Railway is a major tourist attraction located in the heart of the Dandenong Ranges, just one-hour east of Melbourne. It's a century-old steam train that continues to run on its original mountain track from Belgrave to Gembrook. This railway is a genuine relic of more leisurely days and is the major survivor of four experimental lines used to develop rural areas in the early 1900s.

The railway operates every day except Christmas Day, thanks to the tireless efforts of more than 600 dedicated volunteers. It offers a timeless experience where almost every Melburnian has a special memory on board Puffing Billy, chugging through the forest, rolling hills, and open farmland.

The railway also offers various functions and events, educational programs, and has a visitor centre at Lakeside. It encourages community members, groups, and volunteers to engage with projects, policies, and areas of interest.

Puffing Billy Railway acknowledges the Wurundjeri and Bunurong people as the Traditional Custodians of the land on which it operates, and pays respects to their Elders past, present, and emerging. It respects and welcomes people of all backgrounds, genders, sexualities, abilities, and cultures.

All visitors are required to pre-book their tickets online. The train operates daily except Christmas Day. Belgrave to Lakeside journeys operate every day and additional journeys from Belgrave to Gembrook and Lakeside to Gembrook operate Friday to Sunday (with some exceptions).

Puffing Billy Pros & Cons

Pros of Puffing Billy Railway:

  • Historical Significance: Puffing Billy is Australia's premier preserved steam railway, offering a unique and timeless experience that captures the natural beauty and rich social history of Victoria’s Dandenong Ranges.
  • Scenic Route: The train journey takes you through lush fern gullies, rolling hills, and open farmland, providing spectacular views of the Dandenong Ranges.
  • Family-Friendly: The railway offers various family-friendly activities, including open-sided carriages where passengers can sit with their legs dangling over the side, adding to the charm of the experience.
  • Community Engagement: Puffing Billy Railway encourages community participation and engagement, recognizing the importance of public support in preserving its heritage.
  • Educational Programs: The railway provides educational programs, making it a valuable resource for learning about history and heritage.
  • Accessibility: The railway ensures positive experiences for children in a caring and nurturing environment, with accessible facilities and activities.

Cons of Puffing Billy Railway:

  • Ticket Availability: Tickets often sell out quickly, especially during peak seasons, so booking in advance is essential to avoid disappointment.
  • Limited Refund Policy: Tickets are non-refundable and non-transferable, which may be a drawback for some travelers.
  • Operational Days: The train operates daily except Christmas Day, which might limit the number of days available for visits.

Overall Experience: Puffing Billy Railway offers a unique and memorable experience for both locals and tourists, with its historical significance, scenic route, and family-friendly activities making it a standout attraction in Melbourne. However, the limited refund policy and potential ticket availability issues should be considered when planning a visit.

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Puffing Billy Customer Reviews (9)

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Puffing Billy Customer’s Q&A

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Puffing Billy Features and Benefits

Puffing Billy Railway is a major tourist attraction that invites visitors to experience a century-old tradition. Here are some key features and benefits:

  • Timeless Experience: Almost every Melburnian has a special memory on board Puffing Billy, chugging through the forest, rolling hills, and open farmland.
  • Sitting on the Carriage Sills: After a short temporary suspension of this much-loved activity, Puffing Billy Railway has brought back the time-honoured tradition of passengers sitting on the carriage sills.
  • Train Journeys: The journey aboard Puffing Billy takes you through the temperate rainforest of the magnificent Dandenong Ranges.
  • Functions & Events: The railway offers various functions and events.
  • Education Programs: Puffing Billy provides educational programs.
  • Lakeside Visitor Centre: There is a visitor centre at Lakeside.
  • Accessibility: Puffing Billy Railway’s staff and volunteers are committed to providing positive experiences for children in an environment that’s caring, nurturing, and safe.
  • Community Engagement: Puffing Billy Railway encourages community members, groups, and volunteers to engage with projects, policies, and areas of interest.

Remember, all visitors are required to pre-book their tickets online. The train operates daily except Christmas Day.

Puffing Billy Pricing

Here are the ticket prices for Puffing Billy Railway:

  • Belgrave to Lakeside Return:

    • Family (2 adults and 2 children): $155.00
    • Adult (16 years+): $62.00
    • Concession: $50.00
    • Child (4-15 years): $31.00
    • Infant (0-3 years): $0.00
  • Lakeside to Gembrook Return:

    • Family (2 adults and 2 children): $155.00
    • Adult (16 years+): $62.00
    • Concession: $50.00
    • Child (4-15 years): $31.00
    • Infant (0-3 years): $0.00
  • Belgrave to Gembrook Return:

    • Family (2 adults and 2 children): $200.00
    • Adult (16 years+): $80.00
    • Concession: $64.00
    • Child (4-15 years): $40.00
    • Infant (0-3 years): $0.00

Concession prices are available to Australian bearers of Health Care, Student, Seniors, Companion, Pensioner Card or New Zealand Gold Card. All visitors are required to pre-book their tickets online. The train operates daily except Christmas Day. Belgrave to Lakeside journeys operate every day and additional journeys from Belgrave to Gembrook and Lakeside to Gembrook operate Friday to Sunday (with some exceptions).

Puffing Billy FAQs

FAQ

Puffing Billy Return Policy?

The Puffing Billy Railway has a clear policy regarding ticket returns. Tickets are non-refundable nor transferable. All bookings must be made online. Gift cards or Special Guest Passes can be redeemed for tickets through the Customer Service Centre by calling a specific number.

In the event that Puffing Billy Railway is unable to operate the scheduled train, efforts will be made to transfer your booking to another date. However, if this is not possible, a full refund will be given.

Please note that trains will not be cancelled due to inclement weather. Also, on declared Fire Danger rating days of Catastrophic in the Central Zone or the whole state of Victoria, no trains will operate, and no Puffing Billy Railway staff or volunteers will be on the premises. On declared days of TOTAL FIRE BAN or extreme weather events in the Central Zone or the whole state of Victoria, steam locomotives will not run. Instead, the train will be operated with a diesel locomotive. In cases of extreme weather, events may be cancelled at any time at the discretion of management. In the case of a cancellation, efforts will be made to contact ticketholders as early as possible.

It's important to note that all visitors are required to book their tickets online. Tickets must be pre-booked prior to travelling. No tickets will be available from the station on the day of travel. Tickets will be for set return journeys. The forward journey you select will determine what time your return journey will be. There will not be any open return tickets available.

This should provide a comprehensive overview of the return policy at Puffing Billy Railway. For more detailed information, it's recommended to visit the official website.

FAQ

Puffing Billy Alternatives

Based on the provided information, there are no direct alternatives to puffingbilly.com.au listed. However, if you are looking for accommodations or activities in the Dandenong Ranges and surrounding areas, here are some relevant options:

  1. Holiday Inn Dandenong - A vibrant social hub in Dandenong CBD.
  2. Hyatt Place Melbourne Caribbean Park - Located in Scoresby, 20 minutes from Puffing Billy Railway.
  3. ibis Melbourne Glen Waverley - Stylish, convenient, and affordable accommodation near Melbourne CBD and Dandenong Ranges.
  4. PARKROYAL Monash Melbourne - Modern comforts and friendly service, 30 minutes from Puffing Billy Railway.
  5. Pine Hill Caravan Park - Central to Victoria’s Yarra Valley and Dandenong Ranges, offering various accommodation options.
  6. Sage Melbourne Ringwood - 120 modern hotel rooms, 30 minutes from Puffing Billy Railway.
  7. The Sebel Melbourne Ringwood - Beautifully appointed rooms and apartments, 30 minutes from Puffing Billy Railway.
  8. Sun-Kissed Forest Garden - A serene escape near Emerald, perfect for families and groups.
  9. COG Bikes Australia - Bike hire hub at Lakeside Station, Emerald.
  10. Emma Jennings Gallery - An exciting addition to Olinda Village in the Dandenong Ranges.

For activities and attractions, consider:

  • Global Ballooning Australia for hot air balloon flights over Melbourne CBD and Yarra Valley.
  • Lakeside Paddleboats for boating on Emerald Lake.
  • The Orchard at Montague for a memorable apple orchard experience.
  • Parkrun at Emerald Lake Park for a morning run amidst rainforests and native flowers.
  • Treetops Adventure Belgrave for Victoria’s first tree ropes course.
  • Warratina Lavender Farm for a tranquil lavender farm experience.

These options provide a range of accommodations and activities that can complement a visit to Puffing Billy Railway.

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